Hi, everyone,
We are having a Commerce installation that gets the product info from InRiver. We are not working on the connector or InRiver, a partner company is.
They have set a variant as unpublished and then they tried to publish it, however, in the interface, this is still not displayed as published. When I checked the DB, IsActive is true and dates are correct as well. The partner company says that this happens only for accessories and spareparts, but not for genericvariants, although I can't effectively test this myself.
What could cause this, any ideas on what to check?
Thx,
Marija